Privacy Policy

Terms and Conditions

Please note that the terms and conditions and various policies on this page pertain to all of Asilia Africa's websites: asiliaafrica.com, agentzone.asiliaafrica.com, matemwe.asiliaafrica.com, and asiliagiving.org. 

Website terms and conditions | Privacy policy | Notice at collection | Cookie policy | 

Website terms and conditions

1. TERMS

By accessing and using the website at http://www.asiliagiving.org, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

The materials contained in this website are protected by applicable copyright and trademark law.

The following policies also apply to your use of this site:

a) our Privacy Policy which set out the terms on which we process any data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate;

b) our Cookie Policy, which sets out the terms on which we will use cookies collected from your use of our site. You consent to such cookie processing and use by us.

2. USE LICENSE

a) You are hereby granted a worldwide, irrevocable, perpetual, non-exclusive, royalty-free licence to temporarily download one copy of the materials (information or software) on Asilia Africa’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i) modify or copy the materials;

ii) use the materials for any commercial purpose, or for any public display

iii) attempt to decompile or reverse engineer any software contained on Asilia Africa’s websites;

iv) remove any copyright or other proprietary notations from the materials;

v) transfer the materials to another person or “mirror” the materials on any (commercial or non-commercial) or other server;

b) This license shall automatically terminate if you violate any of these restrictions and may be terminated by Asilia Africa at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. DISCLAIMER

a) The materials on Asilia Africa’s website are provided on an ‘as is’ basis. Asilia Africa makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non- infringement of intellectual property or other violation of rights.

b) Further, Asilia Africa does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. LIMITATIONS

a) In no event shall Asilia Africa or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Asilia Africa’s website, even if Asilia Africa or an Asilia Africa authorized representative has been notified orally or in writing of the possibility of such damage.

b) Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

c) Nothing in these terms of website use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by any applicable law.

5. ACCURACY OF MATERIALS

a) The materials appearing on Asilia Africa’s website could include technical, typographical, or photographic errors. Asilia Africa does not warrant that any of the materials on its website are accurate, complete or current. Asilia Africa may make changes to the materials contained on its website at any time without notice. However Asilia Africa does not make any commitment to update the materials.

6. LINKS

a) Asilia Africa has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Asilia Africa of the site. Use of any such linked website is at the user’s own risk.

7. MODIFICATIONS

a) Asilia Africa may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. GOVERNING LAW

a) To the extent permitted by applicable law, these terms and conditions are governed by and construed in accordance with the laws of Arusha, Tanzania and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

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Asilia Africa Data Privacy Policy

This Data Privacy Policy explains our views and practices regarding the collection, processing, use, disclosure and transfer of your information by us (the Data Privacy Policy). By using, visiting, or browsing our site (use of our site including, amongst others, accessing our site and/or submitting enquiries through our site), you accept and agree to this Data Privacy Policy, the website terms and conditions, our booking policy, and any other document referred to therein.

Asilia Africa Limited (“we”, “our” or “us”) processes personal information (as defined below) in accordance with the Protection of Personal Information Act of 2013 (the POPI Act) and where applicable, the EU General Data Protection Regulation (the GDPR).

Notice at Collection

The CCPA requires businesses to give consumers certain information in a “notice at collection”, listing the categories of personal information businesses collect about consumers, and the purposes for which this information is used. The remainder of this page outlines the types of information that Asilia collects about our website users and clients, and how this information is used.

1. INFORMATION WE MAY COLLECT FROM YOU

We receive and store information, including personal information, about you and your use of our site. This information is gathered in a number of ways, as further set out below. In this Data Privacy Policy, the term “personal information” has the same meaning as the meaning given to it in the POPI Act, as amended from time to time, and means, inter alia, information that can be used to uniquely identify or contact you. Any other information (non-personal information) is information that does not permit direct association with you. We may collect, process, use, disclose and transfer non-personal information for any purpose. You can choose not to provide personal information that we may request of you, but, in general, most of the personal information we request is required in order to provide our services fully, and the lack of such personal information may prevent us from doing so. We may collect and process the following personal information about you:

1.1 information that you provide by filling in forms on or through our site, including any online enquiries. We may also ask you for information when you report a problem with our site or any services you have received from us;

1.2 details of your visits to and use of our site including, but not limited to, traffic data, location data, weblogs, service provider page viewing statistics and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. For more information on this, see our cookie policy;

1.3 information related to you and your use of our site, including but not limited to: your online activity, contributions, payment history, correspondence, internet protocol addresses, device and software data (such as type, configuration and unique identifiers). For more information on this, see our cookie policy;

1.4 a record of correspondence if you contact us;

1.5 information obtained from surveys that we may ask you to voluntarily complete from time to time, which we use for research purposes;

1.6 information posted by you pursuant to reviews of our site and the services; and

1.7 any other information that may be necessary: (i) to carry out actions for the conclusion or performance of a contract to which you are a party; (ii) to comply with an obligation imposed on us by law; (iii) to protect your legitimate interest; (iv) to pursue a legitimate interest of ours or of a third party to whom the information is supplied.

2. INTERNET PROTOCOL ADDRESSES

We may collect information about your device, including (where available) your internet protocol address, operating system and browser type, for system administration, and to report aggregate information to our advertisers and/or service providers. This is statistical information about your browsing actions and patterns, and you cannot be identified by this information.

3. WHERE WE STORE YOUR PERSONAL INFORMATION

The information that we collect from you may be transferred to, and stored at, a destination outside of the jurisdiction where it was collected. In the event such transfer includes a transfer of personal data from the European Union to a country which has not been designated as a country with an adequate level of protection by the European Commission, we will take such measures as may be necessary to transfer the personal data in a lawful manner.

It may also be processed by staff members operating outside of the jurisdiction where it was collected who work for us or for one of our service providers (including but not limited to payment processors, cloud service or other it providers, and other companies that provide services to us). Such staff members may be engaged in, among other things, the provision of the service or the provision of maintenance and support services. By submitting your personal information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Data Privacy Policy and in accordance with the terms of the POPI Act, as amended from time to time.

4. SECURITY

4.1 We take information security seriously and use reasonable and adequate administrative, technical, physical and managerial measures to protect your personal information from unauthorised access. For example, we utilise an industry-standard protocol for certain of your transmissions to us, in order to encrypt certain personal information that you send to us through the enquiry process.

4.2 Unfortunately, no security system can be guaranteed to be completely secure. Accordingly, although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to or through our site or the services, and any transmission is at your own risk. By using our site or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our site.

4.3 In order to provide you with ease of access to your account and to help administer our site and the services, we implement technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other username identification when you revisit our site and the services. You can choose not to take advantage of this feature on your computer or other device by unchecking the box “remember me” when you login on or through the application. To remove access to your account from your computer or other devices: (a) email our administrator at webmaster@asiliaafrica.com for deactivation (note, deactivation may not occur immediately) or (b) delete your settings from your computer or other device (steps vary by device and the option is not available on all devices). You are responsible for maintaining the confidentiality of your account access information and for restricting access to your computer or device through which you access your account. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or other device, you should log-out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information.

4.4 We will not be liable for any access to your personal information that is obtained by any third party through your failing to adequately restrict access to your device or your account.

5. USES MADE OF THE INFORMATION

5.1 We use information and personal information held about you and other users for the following purposes:

5.1.1 to ensure that content on our site and the services is presented in the most effective manner for you, and for your computer or other device;

5.1.2 to communicate with you, including in respect of any enquiry or booking request you may submit to us;

5.1.3 to provide you, or allow our service providers to provide you, with information, products or services that you request from us or which we feel may interest you (such as newsletters, messages about new features, special offers, promotional announcements, consumer surveys and other marketing concerning our site and the services we provide), where you have expressly consented to be contacted for such purposes;

5.1.4 to determine your general geographic location, to enforce the terms of this Data Privacy Policy and the website terms and conditions, and to personalise our site and the services we provide and our marketing to better reflect particular interests, helping us to quickly and efficiently respond to inquiries and requests and otherwise analyse, enhance, administer or promote the service offering for you and other users;

5.1.5 to carry out our obligations arising from any contracts entered into between you and us, if any, including the website terms and conditions;

5.1.6 to allow you to participate in interactive features of our site and the services we provide, when you choose to do so; and

5.1.7 to notify you about changes to our site and the services we provide, or to the website terms and conditions.

5.2 The processing of personal data for the purposes specified above will be conducted on a legal basis. These legal bases are, amongst others: consent, necessity for the performance of a contract or a legitimate interest. Legitimate interests may include: marketing, advertising, research and an analysis of our products and services.

5.3 We do not disclose information about users to our advertisers (if any) but we may provide them with aggregate information or information in an otherwise anonymous form about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement and/or web page on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, individuals in a specific territory).

5.5 In addition, we may use other companies, agents or contractors to perform services on our behalf or to assist us with the provision of access to our site and the services to you.

We will only provide such third parties with your personal data for the purposes stated in this privacy statement, and only to the extent that is permitted under the applicable law and regulations. For example, we engage services providers to provide marketing, communications, infrastructure and it services, personalise and optimise our site and the services, provide customer service, collect debts, analyse and enhance data, including users’ interaction with our service, and process consumer surveys. In the course of providing such services, these service providers may have access to your personal information. We do not authorise these service providers to use or disclose your personal information except in connection with providing the services we request of them. Our service providers are subject to substantially the same confidentiality and security measures in respect of any personal information as those contained in this Data Privacy Policy.

6. DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to a third party if We reasonably believe that access, use, preservation or disclosure of such information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process, or governmental request; (b) enforce applicable terms of use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues; or (d) protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction. In connection with any reorganisation, restructuring, merger or sale, or other transferring of assets We reserve the right to transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Data Privacy Policy.

7. YOUR RIGHTS

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the form on which we collect your information or by responding to the emails we send you in this regard. You can also exercise this right at a later time by contacting us at webmaster@asiliaafrica.com.

In the event the GDPR applies to Your personal information, you have the following (additional) rights:

(i) Right of access, this means you can make a request to obtain access to the personal data concerning you;

(ii) The right to rectification or correction of your personal data;

(iii) The right to erasure of the personal data concerning you;

(iv) The right to restriction of the processing;

(v) The right to data portability, this means that you have the right to receive your personal data in a structured, commonly used and machine-readable format, and that you have the right to transmit those data to another controller;

(vi) The right to object to profiling;

(vii) The right to lodge a complaint with a supervisory authority;

(viii) The right to withdraw your consent.

The above stated rights can be exercised by submitting a request to: webmaster@asiliaafrica.com.

8. ACCESS TO INFORMATION

8.1 The POPI Act gives you the right to access personal information held about you. Your right of access can be exercised in the manner set out in section 25 of the POPI Act read with sections 18 and 53 of the Promotion of Access to Information Act 2 of 2000, by submitting an access request to our information officer at webmaster@asiliaafrica.com. Any access request may be subject to a fee for meeting our costs in providing you with details of the personal information we hold about you. If you have a question regarding our privacy practices, or want to exercise your rights regarding your personal information, please contact us at webmaster@asiliaafrica.com.

9. CHANGES TO OUR DATA PRIVACY POLICY

We may, from time to time, make changes to this Data Privacy Policy. Any changes we may make to our Data Privacy Policy in the future will be posted on this page and shall be effective immediately.We may also, at our discretion, notify you of such changes, but we are under no obligation to do so and it is your responsibility to check this page on a regular basis to ensure that you are made aware of the terms of this Data Privacy Policy as updated from time to time.

In case of substantive adjustments to this Data Privacy Policy, a clear notification will follow, for example via a temporary banner or notice on our website or a notification via email.

10. CONTACT

10.1 Your personal information is controlled by us (address below), and we provide you with access to our site and the services and are the responsible party (where applicable).

10.2 If you have questions concerning your account, please contact webmaster@asiliaafrica.com. If you have questions concerning this Data Privacy Policy, including the treatment of your personal information and/or our use of cookies and other technologies, please contact us via email at webmaster@asiliaafrica.com.

This Data Privacy Policy was last amended on 4 July 2018 14:17:00

10.3 Use of our site constitutes acceptance of the website terms and conditions.

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Asilia Africa Cookie Policy

At Asilia Africa, we want to ensure that your visit to our site is smooth, reliable and as useful to you as possible. To help us do this, we use cookies and similar technologies[1]Please see out Terms & Conditions page for more information By continuing to use our site, you consent to our use of Cookies. However, you can change your Cookie settings, and choose whether or not to accept Cookies, at any time through our Cookie consent tool. Further information about managing your Cookie settings is provided below.

By using, visiting, or browsing our site (use of our site including, amongst others, accessing our site and/or using the services provided by us), you accept and agree to this Cookie Policy and the website terms and conditions.

1. WHAT ARE COOKIES?

1.1 A cookie is a small file of letters and numbers that is stored by your internet browser and transferred to the hard drive of your computer or mobile device. Cookies contain basic information about your internet use, but most Cookies do not identify you personally. Your browser sends these Cookies back to the web sites that you visit every time you visit them, so they can recognise your computer or mobile device. This is done in order to personalise and improve your browsing experience.

1.2 One important use of Cookies is to remember your login details, so you do not have to re-enter them repeatedly. Other Cookies help web sites to understand what did and did not interest you in relation to the site, so that they can provide you with features that are more relevant and useful to you next time you visit.

1.3 We may work with third party advertisers to give you access to interesting and exciting content through our site. So, as well as setting some Cookies ourselves (First Party Cookies), we may also allow some advertisers who display advertisements on our site to set Cookies (Third Party Cookies). These Cookies record information about your use of advertisements. This helps advertisers to show you advertisements that are more likely to interest you, limit the number of times you may see an advertisement, and also to help to improve your online experience.

1.4 Please note that our use of any information we collect about you through your use of Cookies is subject to our Privacy Policy and Data Privacy Policy.

2. TYPES OF COOKIES

Necessary Cookies

2.1 These Cookies are necessary to help you access and move around our site and use the services, and all other features. Without these Cookies, functionality of our site would be limited and you would not be able to use some of the services. For example, a Cookie is used to keep you logged in during your visit to our site. We may also use essential Cookies for fraud detection and prevention purposes.

2.2 You are not able turn off necessary Cookies. The reason for this is that such Cookies are necessary for our site to function fully, and for you to access and use the content and services.

Analytical Cookies

2.3 We may use Cookies to help us understand how you and other users are using our site and how we can improve our users’ experiences. These types of Cookies can provide us with anonymous information to help us understand which parts of our site interest our users, and if any errors are being experienced. We use these Cookies to test different designs and features for our site and we also use them to help us monitor how our users reach our site.

Customisation Cookies

2.4 These are used to recognise you when you return to our site. this enables us to personalise content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

2.5 Some customisation Cookies may be essential if you want to use certain Services.

Advertising Cookies

2.6 To the extent that we may allow for advertising on our site, advertising Cookies help to ensure that the advertisements you see on our site are as relevant to you as possible. For example, some advertising Cookies help select advertisements that are relevant to your interests. Others help prevent the same advertisement from continuously reappearing for you.

2.7 We also want to make it as easy as possible for you to share content from our site with your friends through your favourite social networks. Social networking sites may set Cookies that recognise you when you view content on our site and allow you to share content across both sites via the use of sharing settings. For further details, please see your social networking site’s terms of use and related policies.

3. CONTACT US

3.1 If you have any questions on this Cookie Policy, please contact us on webmaster@asiliaafrica.com.

[1]Including but not limited to browser storage and plugins (e.g., HTML5, IndexedDB, WebSQL and Silverlight storage).